A Princeton University study explored how individuals felt about spending time with associates. Interactions with clients and customers topped the list, followed by interchanges with coworkers. Interactions with the boss came in dead last — rated, on average, as less enjoyable than cleaning the house.
The Gallup Organization conducted a famous study of workplace attitudes, asking 8 million people to respond to the following statement: “My supervisor, or someone at work, seems to care about me as a person.”
The results show that people who agree with this statement:
- Are more likely to stay with an organization
- Have more engaged customers
- Are more productive
Perhaps you’ve had a similar experience. When a boss treats you like a friend and cares about your life, you feel more enthusiastic and committed to your work.
We spend 50 percent more time with our customers, coworkers and bosses than we do with our friends, significant others, children and other relatives combined. To be sure, finding a few strong office friendships will help anyone become more engaged and productive.
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