Are your employees engaged?

Winning the hearts and pocketbooks of your customers is determined by the quality of the interactions with your employees. When you look at the big picture, employees that enjoy their jobs are the key to the success of many organizations. How do you improve employee engagement? One of the keys is to survey them on everything from understanding the corporate vision to the level of support they receive from managers.

Depending on the results, proactive measures should be taken to improve the issues that are preventing the employees from being fully engaged at work. The more engaged the employee is will improve the bottom-line. Globally speaking, engaged employees are confident about their future with the company and feel like they make a difference. You firm could realize a reduction in turnover and better customer service both of which will boost your earnings.